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Inclusions
It was a day when it was pouring and they could have had the deference for the people who were there and especially for the children, to have opened a quarter of an hour earlier and not have us out in the open until right on time. The schedule is important, but there are times when people should take precedence over the rules.
View original review in Spanish
Neuschwanstein Castle is well worth a visit. A lot is done to preserve it. Everything is also well organized, as you can only enter with a guided tour and audio guide. It's not so crowded. We took the bus up and had to walk for about 15 minutes.
View original review in German
What an enlightening experience! I've taken the "normal" tour of Neuchwanstein and learned one tenth of what I did on this guided tour. Thoroughly enjoyable!
The tour and guide were outstanding. Even with the fog, the stories and tour was well worth the money. And we WILL book again...(when it's not so foggy). Thanks!
You overcharged the hell out of me. You charged me over $200 for 2 people but others showed up at the tour and paid only €66. You're scum and I'm never going to use your service again and I'm going to advice everyone I know to stay away from you.
Carolyn was a wonderful guide. Her knowledge of history and storytelling skills were excellent. The tour was just the right length.
The guide ... Jonnie was first class on knowledge and carrying a fun mood! We had a great time. However... Disappointingly I paid for tickets that said they included castle acccess and we had to pay additional amounts to enter.
The amazing castle and its surrounding beautiful scenery with changing color trees, distant lakes, blue sky- it is a dream castle with surrounding beauties right before my eyes.
A magical trip to Kings dream who was rather late in the scene. The hist was great and with drinks to buy in the bus - including beer, Perfect!!!!
Such a beautiful location and castle! I wish there was more from the tour but it's totally worth it. If you are in shape I recommend hiking up and down to get a feel for the forest. You have to walk to the bridge and see the castle from the back. Unreal!
What an amazing time. Lots of walking, but completely worth it. The bus ride was pleasant and our guide Cansel was great. The castle was a sight to see and an experience of a lifetime.
We got the tickets last minute when we found out that you can't get inside the castle without a guided tour. We are so glad we did!!! Our tour guide Stephen was exceptionally knowledgeable about the castle's history and had tons of fun facts and stories. In addition he was very friendly and gave us insider information about where to take pictures and how to best navigate the castle once inside. The carriage ride at the end was amazing as well.
The guided tour was great in itself, BUT when we bought the ticket it said "from Hohenschwangau" and we couldn't get closer than 700m as the crow flies from a viewpoint. We assumed that with a 3-hour tour and at the price, we would actually be allowed to visit both castles. We were basically held up for 2.5 hours with views until the actual guided tour of Neuschwanstein took place. Before that, we walked through everything again that we had already walked through the day before for free. Only with a guide who had lots of (really great) information about the castles and the royal family. If it says "from Hohenschwangau" in the description, I would at least have liked to have been on the grounds of the castle.....
View original review in German
We loved the punctuality to enter and the order to do the tour Additional the tour of the castle very interesting and clear explanation
View original review in Spanish
The "tour" rushed through; we didnt have time to really look at the details and we saw very little of the castle. I would not recommend it to anyone else.
I reserved the Neuschwanstein entrance with audio guide for three members of my family. It went well at the site. However, I needed to download pdf official tickets only thru headout app at the gate. Since I was not aware that the email was not effective as a ticket and that there is a need to download not only pdf file but also the headout app, I was a kind of nervous. Fortunately by using the neuschwanstein free wifi, I was able to download both and successfully showed the tickets to the gate official. Also when entering the tour, each member in my family needed to scan the QR code on the official ticket. In order for that, I asked other members to take photo of the each QR code by their smartphone and to scan the photo. Proposal: - explicitly mention in the email that official ticket is necessary for entrance in the castle - allow downloading pdf official ticket without headout app - allow sending each pdf file to other members Hopefully this may work for future guests. Thank you,
Tour guide Steven gave us a lot of information, we found him very personable, the tour was very interesting overall
View original review in German
The explanations were easy to understand thanks to the audio guide, but the tour went very quickly, so there wasn't much time to look at many details. On the whole, we thought the tour was good.
View original review in German
Great tour guide, knew a lot about the history of Germany/Ludwig. Our guide was Stephen. Despite the very bad weather (continuous rain) we enjoyed the day. Audio tour in Dutch, which was extra nice. Beautiful castle, inside and out.
View original review in Dutch
The visit was well arranged and easy to book. Very commercially set up though and all focused on a quick turnaround. Too bad you actually had too little time to look properly.....or the group turned out to be too big.
View original review in Dutch
I loved everything. Big thanks to out guide tour Stephen. He was really good teaching us about the history of the castle, very friendly. Big thanks
Caroline was delightful, her monologue about the castle was interesting and enjoyable. The castle was amazing, nice to have the carriage ride down. It was a wonderful experience!
It was wonderful to have an English speaking guide, Steven, that we could completely understand and that was so knowledgeable! He covered the history incredibly well and answered our questions. Was super helpful getting us to all the places we needed to be on time.
Despite getting there an hour early, there was not bus to take us up. My wife was really wiped out by the climb. The tour was excellent but fairly quick. Would have appreciated more detail.
Our tourguide, Steve, was wonderful. I enjoyed his many stories before and after the castle tour. And absolutely loved the tour of Neuschwanstein ... wish we got to see MORE of the castle!
Inclusions
You overcharged the hell out of me. You charged me over $200 for 2 people but others showed up at the tour and paid only €66. You're scum and I'm never going to use your service again and I'm going to advice everyone I know to stay away from you.
The guide ... Jonnie was first class on knowledge and carrying a fun mood! We had a great time. However... Disappointingly I paid for tickets that said they included castle acccess and we had to pay additional amounts to enter.
A magical trip to Kings dream who was rather late in the scene. The hist was great and with drinks to buy in the bus - including beer, Perfect!!!!
What an amazing time. Lots of walking, but completely worth it. The bus ride was pleasant and our guide Cansel was great. The castle was a sight to see and an experience of a lifetime.
Elisabeth and Mueriel (the driver) are a great team. She is funny, sweet and you can tell she enjoys her job The bus was clean and quiet. I thank the goodie bag of the premium package. Congratulations
Les billets d'entrée au chateau Neuschwanstein ne sont pas inclus dans la prestation contrairement à ce qui est indiqué sur le site. Il m'a fallu racheter des billets. Du coup, c'est un peu cher pour le tour en bus.
What I liked most about booking is the ease of booking, although it should be clearer what has been paid for and what is left over from the tour. Overall, it went well
View original review in Spanish
I paid for premium guided tour where the description says it will be for a small group of people but only to found out I'm in a big bus with others who paid half of what I paid. Well at least the double price I paid resulted in the guide reserving the front row seats for those who paid premium prices.
It was described in your offer that entry to the castles was included in the price. This was not the case. We had to pay 33€ more per person. Not satisfied with Headout
View original review in French
There was insufficient time to fully enjoy the castle due to the other stops. We could have easily have done without the trip to the town with the passion play & frankly it's unclear what the point was apart from an additional toilet stop. This limited the time we had for the main castle which was the reason we booked the tour.
the tour is quite fun and the tour guide Annette is very nice. It's a long day tour compare to most but worth the trip!
The luxury bus, snacks, coffee and water was awesome. Definitely worth the extra money. Our driver was very friendly and helpful. Barbara our guide was very knowledgeable and spoke good English. The castle were cool, getting in as a private group was good. Side stops were also good with time to browse and shop.
Luxury transport with nice refeshments on the bus. Very knowledgeable guide. No waiting in queues at the castles. A day packed with memories to cherish!
The premium tour was definitely worth the price because the bus was way nicer, there was coffee, water, fruits, and snacks, the tour groups were smaller so we weren't crowded into the spaces as much as the bigger groups were. We got to the castles early so we were the first ones in line. I do recommend not booking on a sunday as the stores will be closed if you want souvenirs.
La excursión al palacio de Linderhof, la visita al pintoresco pueblo de Oberammergau y el castillo de Neuschwanstein estuvieron muy bien. Johnny, nuestro guía fue muy amable y el bus muy confortable. Altamente recomendable
I can't tell you how pleased we were with this experience. Having been to Munich and the surrounding area several times, usually driving myself, this was a top notch tour. The bus was wonderful, cofortable and very roomy. We were provided with snacks and drinks during the trip and there was no concern about driving or being sure that we had the correct tickets for the times that we wanted to tour the various castles. I would strongly recommend taking this tour if your going to be in Munich and want to see castles and the countryside. We were treated like royalty and loved every minute of our adventure. Thank you to Headout and the staff for making this a memorable time for us.
Our guide was very knowledgable and organized. Made for a great experience!
We liked everything from start to finish.
View original review in German
Thank you. We have a good day
Bus Guide and Driver were good.
Alberto and hemich were wonderful the entire day. Great experience
We appreciated being accompanied by a guide. There should be more places in French.
View original review in French
Communication was just great, just like everything else👍😃👍
View original review in German
Excellent experience, very friendly and concerned staff! Lovely places!
View original review in Spanish
Everything was very good. And the guide, Mônica, was excellent! It was worth it.
View original review in Portuguese
Inclusions
The schlossgühter was very competent. Good knowledge of English, friendly - professionally flawless Please inform the castle guide
View original review in German
I appreciated having a guide in addition to the audio guide, which was useful to have the i formations as the rooms were visited. Photos are not allowed. But we appreciate the scenery.
View original review in French
Thanks to the great support from the team at L A Hostel in Füssen, I was able to be very flexible. I had to time 2 bookings at almost the same time so that I was able to see both. Kind regards Franz P
View original review in German
Very pleasant guide Entrance hours too rigid
View original review in French
It was in German after all and simply show your cell phone to the ticket and go in
View original review in German
Beautiful interior of the castle is excellent organization for purchasing tickets
View original review in Italian
Quickly got the tickets and a fun experience. This castle is more fun than the neuschwanstein and the audio tour informative.
View original review in Dutch
The special architectural style and the integration of the buildings into the overall ensemble
View original review in German
Courtesy of the attendant who allowed us to change the schedule
View original review in Italian
Mooi kasteel, goede rondleiding en goed georganiseerd.
Inclusions
Exclusions
Type
Features
Tickets
Entry tickets with audio guide
Guided tours with transfers
Guided tours with transfers
Guided tours with transfers
Guided tours with transfers
Skip-the-line tickets
Skip-the-line tickets
Duration of visit: Depending on the kind of Neuschwanstein Castle tickets you book, you must spend at least a day or around 7 to 10 hours exploring the castle premises comfortably. This includes your transfers to the castle and access to the Neuschwanstein and Linderhof Palace premises.
Best time to visit: April to May and September to October, the shoulder seasons, are the best months to visit the castle. The weather is pleasant with fall foliage and spring blossoms. We recommend avoiding the winter months, for the Marienbrucke (Mary's Bridge) is most often inaccessible and the weather is too cold for bus journeys.
Neuschwanstein Castle timingsAddress: Neuschwansteinstraße 20, 87645 Schwangau, Germany
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Note: If you are unable to walk from the entrance to the Neuschwanstein Castle, you can avail of a horse-drawn carriage ride. The carriages operate all around the year for a small fee of around €8. You can board them from Hotel Muller. You can also take the shuttle bus. They drop you off a few meters away from the entrance. You have to walk downhill for about 10 to 15 minutes to reach the castle.
Getting to the Neuschwanstein CastleThere are 3 kinds of Neuschwanstein guided tours you can choose from when planning your visit to Hohenschwangau village. The basic entry tickets with an audio guide are perfect for anyone short on time. The Neuschwanstein Castle tours allow you to explore the palace interiors and lush grounds at your own pace. And, the premium Neuschwanstein tours include luxurious, air-conditioned, round-trip transfers from Munich. They also allow you to travel to Linderhof Palace and explore Ludwig II’s other intimate residence.
A majority of the Neuschwanstein Castle full-day guided tours including transfers from Munich also allow you to skip ahead of long lines at the palace entrance. Make sure to check your ticket details before confirming your purchase.
You can only visit Neuschwanstein Castle as a part of a guided tour. Choose our entry tickets for a seamless experience. Neuschwanstein Castle guided tours include a multilingual audio guide, available in over 19 languages, for you to explore the palace interiors at your own pace.
The Neuschwanstein Castle combo tickets include access to Ludwig II’s other castles like the Linderhof Palace and Hohenschwangau Castle. The Neuschwanstein Castle full-day guided trips allow you to explore both the castle grounds and also include round-trip transfers from Munich. The Hohenschwangau Castle guided tour includes skip-the-line access to Neuschwanstein and round-trip transfers to and from Neuschwanstein and Hohenschwangau Castles.
Take a train from Munich Hauptbahnhof (main station) to reach Fussen, the closest town to Neuschwanstein. The train journey takes around 2 hours, after which you can take bus 78 or 73 to Hohenschwangau. We recommend booking Neuschwanstein Castle guided tours, including round-trip transfers from Munich, to ensure a seamless journey. The premium guided tour is ideal for first-time visitors and those with mobility restrictions, for they include air-conditioned transfers in luxurious vehicles and also offer complimentary refreshments and free Wi-Fi on board.
While you can book tickets on the day of your visit, there is a chance that you may find all slots fully booked. The palace is extremely popular, attracting hundreds of visitors throughout the year, especially between June and August. We recommend booking Neuschwanstein Castle tickets online in advance to ensure guaranteed access and also take advantage of the complimentary add-ons and exclusive discounts.
We recommend you purchase premium Neuschwanstein Castle tickets to tour the castle interiors properly. These tickets include an English-speaking professional guide, who will acquaint you with the myths and legends surrounding the castles. They also include round-trip transfers from Munich in comfortable, air-conditioned train coaches.
Yes, Munich is around a 2-hour drive from the Neuschwanstein Castle. You can book Neuschwanstein and Linderhof Palace day trip tickets from Munich to enjoy a long drive through gorgeous Bavarian landscapes.
Yes, visitors in wheelchairs or strollers can explore the Neuschwanstein Castle with ease. It is best to bring along a friend or family, as the way to the castle entrance is uphill and uneven. The Swan Castle has an elevator on the second floor to take you to the Throne Room and King's apartments. There are horse-drawn carriages and low-level shuttle buses that run from the ticket center to the castle.